Shipping Information

Welcome to Writing instruments Specialty Store Penstar IWATA.
We proudly ship to over 100 countries worldwide.
See ordering info following for more information.

Methods of Payment

CREDIT CARD.
VISA and Mastercard Credit Cards Accepted.

Ordering Information

You can order the products of almost all.
You will be responsible for any additional customs handling fees, duties and/or taxes.
Because each country is different, and these fees change often, we do not know these fees.
Your local post/customs office can give you this information.
If any international order is refused upon delivery for any reason, all customs & duty charges will be billed to you.

Orders may be returned after receipt if there are any problems. Please be aware of all related charges when ordering.

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

The products which you ordered will be shipped from japan.We ship within 3 days of receiving the order, it will arrive about 7day to 14 days.The delivery method is EMS. (Express Mail Service)

How To Order

1. Add to cart
2. Please input mandatory fields
3. Press [Make an order] button.
3. We'll contact you with waybill number when we send product to you.

Privacy policy
Our Company established a privacy policy and we strive to protect your personal information.
All information provided by our customer is only used to respond to enquiries or contact customers and we will never use such information for any other purposes.
Furthermore, we will never provide any personal information to any third party without your consent.


Country List
https://www.post.japanpost.jp/int/ems/country/all_en.html